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Windows Live Messenger Uninstaller v0.01

December 26th, 2009 Leave a comment Go to comments

This is the first public version of the Windows Live Messenger Uninstaller (v0.01).

What the tool does is basically remove a broken Windows Live Messenger installation. It really uses only the windows installer (msiexec.exe) to do the job combined with the CLSID of the installation that uniquely identifies the WLM version.
The symptoms might be that when you want to reinstall the application it might say that it is already installed, while actually it is not. When trying to remove it with the usual Configuration – Add/Remove software steps, it might not even appear in the list, while the setup of the WLM says it is really installed.

I decided to build this tool since there are a lot of people strugling with this problem [1][2][3][4]. All these existing solutions presented by people on these sites use the single command with a CLSID key (eg. msiexec /x {B1403D7D-C725-4858-AACC-7E5FA2D72859}), but since the key is different for each WLM version such a solution might only be useful if you have that exact version. It can also be done manually by changing the registry keys, but I thought this would speed up the work significantly since there might be a lot of keys to search in (The location we are talking about here is: [HKEY_CLASSES_ROOT\Installer\Products\])

I heard of people formatting the entire hard drive because of not being able to resolve this, so I really hope this gets around and avoids a lot of headaches.

You can download this first version of the tool below.

Download binary | Download source code (pascal)

MD5 hash binary: 7525a442da4b4515c8166debfc4a4d01
MD5 hash source code: 28efa8f882c5354c6c4845393724e99a

 

Requirements
The tool is tested on Windows 7, but should also work on XP and Vista.

Usage
The tool is very simple to use. If it finds an installation it will give you the uninstall command that you can use to manually remove it. You can also press RUN and it will run the command automatically for you.

Note: This software comes with absolute no warranty! By using this program you agree that I am not responsible for anything caused by this software whatsoever.

Future releases
If you have any comments, suggestions or bugs, please put them here in the comments. If it is useful I might add/fix it in the next release.

Currently I’m planning to build a more general remover for the Windows Live series, since there are also other components that could get broken.

References
[1] http://ask-leo.com/how_do_i_uninstall_windows_messenger.html#comments
[2] http://ayumilove.wordpress.com/2009/03/14/how-to-install-remove-windows-live-messenger-2009/
[3] http://www.mydigitallife.info/2006/02/11/remove-and-uninstall-windows-messenger/
[4] http://www.vistax64.com/live-messenger/185883-cannot-uninstall-windows-live-messenger-beta-2009-a.html

Untrue descriptions on other sites linking to this page
The link to this topic is already published on several sites, but unfortunately the presented description of the tool is misleading. For it says that I’m claiming to have a better tool than all the other existing solutions, which is of course not true. This is only another alternative that may solve the problem.
In my description I was only referring to the existing solutions presented on the topics and comments on these that I used as references (see above [1][2][3][4]) and not on any other existing tool that probably uses other methods.

Softpedia certification

The tool can now also be downloaded from Softpedia.

Windows Live Essentials Uninstaller
If you also want to remove other Windows Live Essentials components like Windows Live Mail or Windows Live Movie Maker, then try a similar tool that I have built called Windows Live Essentials Uninstaller. This tool can remove any component installed by Windows Live Essentials.

Related posts:

  1. Windows Live Essentials Uninstaller
  2. “Show my webcam” not available and grey webcam during video call problems in Windows Live Messenger 14.0.8117.416
  3. Enable transfers/sharing of files with potentially unsafe file types in Windows Live Messenger
  4. Windows Live Essentials Offline Installer
  5. Large file sizes after compiling with Lazarus

  1. jessica
    July 20th, 2010 at 03:13 | #1

    it actually worked!! THANK YOU! i have been trying for so long to get rid of WLM, and im pretty good with computers, but this is the only thing that worked:D thanks a million!:)

  2. Nobe
    July 24th, 2010 at 20:24 | #2

    Hi.. I tried it but “Windows Live Messenger not found!”, i’m sure that there must be something left in the system that cause error when i try to re-install WLM..
    I’vw downloaded the source code (pascal) too, but how to use that?

  3. Nobe
    July 24th, 2010 at 20:50 | #3

    Add: I just tried ccleaner (this software has removed all the useless registry included WLM),

    tried RegCure too.. (but i deleted it manually, didnt work too..)

    I’ve tried and revo uninstaller (it didnt work well, it didnt detect any trace of WLM)..

    Arghh.. It keeps stuck on 39%

  4. July 25th, 2010 at 11:49 | #4

    @Nobe
    Soon I’m planning to release a new version of the tool with more thorough analysis of the system for traces. Keep an eye on the blog until then.

  5. Nobe
    July 25th, 2010 at 16:23 | #5

    @eddsn
    Looking forward for it.. I really need msn.. alot of contacts there.. thanks before..

  6. Yoanie
    July 25th, 2010 at 21:26 | #6

    Will this link work for uninstalling windows live essentials?

  7. Thai
    August 17th, 2010 at 06:48 | #7

    Well god be darn… this thing actually work!!! wow man… you’re the man… i’ve been trying to FIND IT AND DELETE IT and trying to reinstall it again… thanks alot man… u are the man… u are the man!!!

  8. Thai
    August 17th, 2010 at 07:09 | #8

    wait wait, how come it says “Failed because service is temporarily unavailable, please try again later” it keeps saying that every time i try to log in =(

  9. August 21st, 2010 at 14:24 | #9

    Nobe :
    Hi.. I tried it but “Windows Live Messenger not found!”, i’m sure that there must be something left in the system that cause error when i try to re-install WLM..
    I’vw downloaded the source code (pascal) too, but how to use that?

    Nobe I think that the WLM is really removed and you’re getting some other error while trying to install WLM. Can you give me the precise error or some screenshots when it stops?

  10. August 21st, 2010 at 14:26 | #10

    Thai :

    wait wait, how come it says “Failed because service is temporarily unavailable, please try again later” it keeps saying that every time i try to log in =(

    That should be something else that is causing the problem, since you have succesfully reinstalled WLM. :)

  11. August 21st, 2010 at 14:28 | #11

    Yoanie :

    Will this link work for uninstalling windows live essentials?

    It won’t work for other Windows Live Essentials products, or WLE itself. But as you might have read, I’m planning to build a general remover for all the other Windows Live products too. Like I said to Nobe, keep an eye on the blog. ;)

  12. August 21st, 2010 at 14:31 | #12

    nis :

    mijn windows live messenger is succesvol verwijderd.

    ik krijg nu wel steeds bericht als ik iets wil openen van :kan geen toegang krijgen tot het opgegeven apparaat/pad/bestand

    en daarboven staat
    c:\programs~1\java\jre6\bin\ssvagent.exe

    enig idee hoe ik hiervanaf kom ?

    Als je eens googlet dan vind je vast wel een oplossing. Misschien dat dit helpt:
    http://www.oplossing.be/index.php?action=printpage;topic=35832.0

  13. Annie
    September 5th, 2010 at 22:21 | #13

    OMG. HONESTLY. I’VE LOOKED THROUGH EVERYTHINGGGG. WEBSITES, YOUTUBE TUTORIALS AND THIS IS THE ONLY THING THAT HAS WORKED. I’VE BEEN LOOKING FOR 3 DAYS TO FIX THIS. THANK U. THAT’S ALL I CAN SAY. NOW I CAN GO TO SLEEP.

  14. kav
    September 28th, 2010 at 22:58 | #14

    dude, you rock. I’d tried everything, all the technet articles from M$, RUNDLL32, the full monty, only your utility which gets the msiexec GUID actually worked. Thank you!

  15. danny
    October 9th, 2010 at 16:00 | #15

    wow…… thanks man you’re simply amazing it actually worked i’ve been trying to get rid of my msn for about 6 months now and i would say i know a thing or two about computers but nothing else worked except this thanks so much!!!!!!!!

  16. October 10th, 2010 at 11:46 | #16

    this worked beautifully wow thanks alot and it was free to be honest mate i think you should create a donate button because nothing else online has worked except your program alot of people would donate to you to keep this software upto date.
    very much appreciated look forward to using your products in the future.

  17. ashley
    October 14th, 2010 at 21:21 | #17

    thank you the haybot , i worked finally! :P :) :-D

  18. joseph
    October 22nd, 2010 at 18:16 | #18

    u r a lifesaver…

  19. Em
    October 29th, 2010 at 07:49 | #19

    Whenever I use the program it comes up with an error window that says “List index (1) out of bounds. Press Ok to ignore and risk data corruption. Press Cancel to kill the program”. When I click OK, nothing happens… and same with when I click cancel! Can anyone help?

  20. October 29th, 2010 at 11:35 | #20

    @Em
    That’s very odd. I can’t imagine, why it gives an index out of bound. I’ve contacted you via email.

  21. zses
    October 31st, 2010 at 21:12 | #21

    Love you, 3 entire days trying to uninstall it manually, thanks.

  22. coke
    November 10th, 2010 at 10:11 | #22

    It worked like a magic when everything else (add&remove program, manual, zapmessenger) failed.

    I am very thankful.

  23. Brent
    November 17th, 2010 at 02:26 | #23

    @Em
    I’m getting the exact same message, any advice?

  24. Joel
    November 17th, 2010 at 22:21 | #24

    Hello eddsn …help !!

    So i tried your WLM Uninstaller v0.01 and it started out fine, but i get a popup that says
    that i need to look for “an alternate path to a folder containing the installation package Messenger.msi”
    …this is what i get in the “Use source” C:\Program Files\Common Files\Windows Live\.cache\c68c09d01cb0132\ …i looked everywhere including a search, and i couldn’t find it?

    …where do i go from now, suggestions?

  25. November 17th, 2010 at 22:50 | #25

    @Joel
    I’m currently finishing a general remover for the whole package Windows Live Essentials, that can also remove Windows Live Messenger. The public version will include scanning some alternate path in Windows where all installers reside. Keep watching the blog.

    But if you want you can contact me via email and send me a screenshot of the popup you’re getting. :)

  26. Marcant
    November 24th, 2010 at 19:14 | #26

    Hi… help me…

    My windows live essential 2011 is corrupt. I cannot remove it.

    I cannot reinstall new suit because installer tell me there is already intsallen a new version.

    How can i remove the suite totally (registry and directory) and reistall all?

    Please help me… Microsoft messenger official forum cannot help me (naturally!!!)

    Ciao

  27. Campy
    November 27th, 2010 at 01:54 | #27

    Hi,
    I cannot uninstall my current version of windows live essentials as I keep getting the error:0×80280008 when I try to install WLE 2011. I use Win7 but have never been able to install Movie Maker.
    I am hoping your new general installer will work to uninstall all of WLE 2010.
    Is it due out soon and can you put me on your list to be notified with link when it is ready?
    Thanks for your help.
    Cheers,
    Campy

  28. Marcant
    December 2nd, 2010 at 16:50 | #28

    Hi… News for unistaller WLE 2011?
    cheers

  29. Campy
    December 6th, 2010 at 23:36 | #29

    Hi,
    I ran your uninstaller and then rebooted. When I tried to install WLE2011. Messages said
    “Couldn’t install programs. You already have different build flavor. Error:0×8028008.”
    I have an ACER Aspire 5810TZ with an udgraded Windows 7 home premium OS. I got it
    in 2/2010 and have been trying to load Movie Maker since with no luck. I do however have
    WL Photo Gallery running.
    Any ideas would be most appreciated.
    Cheers,
    Campy

  30. Campy
    December 10th, 2010 at 02:01 | #30

    Hi, I have finally fully uninstalled all versions of WLE using the detailed instructions in the following windows forum,
    http://windowslivehelp.com/thread.aspx?threadid=0a2c12ee-4cde-4dfb-aa8b-16a10a75aabb
    Follow ALL instructions. It worked for me.

  31. XTC
    December 21st, 2010 at 01:48 | #31

    Nope – this only half uninstalls mesenger and leaves a damaged registry behind…

    The best way to get rid of messenger is make a class action law suit against Microsoft – remember they did all this crap before and got their arse kicked with the famous judgement againt them (browser cannot be uninstalled)

    Now they are at it again with this stupid messenger that never works on these computers here… (cannot connect, connect uninstall, cannot install new)

    Sue them !!!!!!!!!!!!

  32. December 22nd, 2010 at 05:32 | #32

    Dude….you rock!! This trouble with messenger was about to drive me nuts and make worst things that format mysystem disk (I was near about killing Bill Gates) because of the incommunication with my pals

  33. Theron Lewis
    May 30th, 2011 at 03:31 | #33

    WoW. Seriously man thanks. This thing has had me stumped for 3 days now, ive looked everywhere to try and remove this damn thing.
    Mad Props.

  34. June 21st, 2011 at 11:44 | #34

    Hi,

    nice work. Got this PC cleaned up.

    Cheers

    Tom

  35. anon
    July 1st, 2011 at 00:15 | #35

    You my friend are an absolute genius! Respect!

  36. George
    July 16th, 2011 at 16:20 | #36

    It worked perfectly with me on XP Pro.
    Thank you very much, as you saved me from further headaches!!
    I should find smth similar for ‘Live Mail” :)

  37. July 16th, 2011 at 18:20 | #37

    @George
    There is a similar tool that I’ve built. Take a look at “Windows Live Essentials Uninstaller” on this blog.

  38. Jess
    July 18th, 2011 at 07:52 | #38

    There is a message saying that it couldn’t find the original messenger.msi … any idea? Thanks.

  39. July 18th, 2011 at 11:25 | #39

    @Jess
    Try Windows Live Essentials Uninstaller. In the list of all the apps select Windows Live Messenger and hit on UNINSTALL.

  40. Jess
    July 20th, 2011 at 04:34 | #40

    Thanks but it still says missing of the original messenger.msi.

  41. July 20th, 2011 at 11:47 | #41

    @Jess
    Did you try to reinstall it?

  42. Jess
    July 22nd, 2011 at 04:53 | #42

    Yes, but it said it’s not the “original” version.

  43. July 22nd, 2011 at 12:28 | #43

    @Jess
    Try googling the error message you are getting. Or post a screenshot here.

  44. Kate
    September 7th, 2011 at 05:01 | #44

    I was so close to backing up everything and formatting.. thank you so much! This was certainly a headache :)

  45. Josh
    October 3rd, 2011 at 14:39 | #45

    Thanks very much!! This worked perfectly and solved a huge problem for me where I couldn’t upgrade WLM as the installer was saying I already had it.

Comment pages
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  1. December 26th, 2009 at 15:17 | #1
  2. December 27th, 2009 at 14:05 | #2
  3. December 27th, 2009 at 18:10 | #3
  4. December 28th, 2009 at 19:09 | #4
  5. December 29th, 2009 at 11:33 | #5
  6. December 31st, 2009 at 08:33 | #6
  7. January 1st, 2010 at 08:32 | #7
  8. January 3rd, 2010 at 03:54 | #8
  9. January 6th, 2010 at 10:19 | #9
  10. January 6th, 2010 at 15:59 | #10
  11. May 8th, 2010 at 14:43 | #11
  12. May 29th, 2010 at 13:52 | #12
  13. December 26th, 2010 at 16:07 | #13
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