“Show my webcam” not available and grey webcam during video call problems in Windows Live Messenger 14.0.8117.416
Introduction
A minor update to Windows Live Essentials was recently released with some bug fixes and “minor changes”, while introducing new bugs and having people not very liking at least some of these “minor changes” like the one option that is left out where you could choose to only show your webcam instead of making a full video call.
Grey box when making a video call
In the recent version 14.0.8117.416 of Windows Live Messenger there exists some type of bug through which one might get a grey box when making a video call. I’m not sure which webcam’s this problems concerns, but I came across one laptop model where this was the case. I also found that there are also other people having this same problem.
“Show my webcam” not available
In this new version, the option to only show the webcam without having to start a video call is left out. Again, there are some people complaining about leaving out this used future.
Solution
The solution for any of the two problems is rather simple. You have to remove your current version (currently newest 14.0.8117.416) and install the older version 14.0.8089.726.
It seems as Microsoft does its best to not provide any downloads for the older (working) versions. Trying to keep your installers of your older versions for later use gets complicated as you can only download the online installer that always downloads the necessary files from the internet of the latest version. It is probably possible to get and save these installer files somehow, but for “normal” people I suppose this would be a hell of a struggle.
Anyway, I felt that I should provide the offline installer files for this older version. There is a full Windows Live installer that contains
- Windows Live Family Safety
- Windows Live Mail
- Windows Live Messenger
- Windows Live Movie Maker (Windows Vista and Windows 7 only)
- Windows Live Photo Gallery
- Windows Live Sync (integrated with Toolbar and Photo Gallery)
- Windows Live Toolbar
- Windows Live Writer
- Microsoft Office Outlook Connector
- Microsoft Office Live Add-in
- Microsoft Silverlight
but also a seperate Windows Live Messanger setup. You can download them both below.
Official Windows Live Essentials 14.0.8089.726 offline setup
Download Windows Live Essentials 14.0.8089.726 (135MB)
- Size: 141.402.440 bytes (135 MB)
- MD5 hash: 0ff7f12bb44f91cad117632e3edd13ae
Download Windows Live Messenger 14.0.8089.726 (24.0 MB)
- Size: 25.240.576 bytes (24.0 MB)
- MD5 hash: 500e43ce39cede387e263ed886d24a74 (MSI file inside the downloaded cab)
Update
* As FuGu pointed out in the comments, the other party you’re communicating with should probably also have the same or older version to get this to work. If the other party has the newer version 14.0.8117.416 it will simply block the request if you just want to show the webcam instead of making a video call.
